Legal
Privacy Policy
Last updated: 2 June 2026
Who we are
THE MARKET HIVE GROUP LIMITED is the data controller for personal data collected through this site. We are registered in England & Wales under company number 16615140, with registered office at Woodgate Studios, 2-8 Games Road, Barnet, England, EN4 9HN. You can reach us about any privacy matter at support@markethive.co.
What we collect
We keep data collection to the minimum needed to sell you a guide:
- Your email address, which you provide at checkout, so we can deliver your download links and order receipt.
- Payment information, which is handled entirely by Stripe. We do not see or store your card number, Stripe returns only a confirmation and a reference for our records.
- Basic, privacy-friendly analytics via Plausible, which is cookieless and does not store IP addresses in a way that identifies you. It tells us how many people visit which pages, not who they are.
Our legal basis (UK GDPR)
We rely on two legal bases under the UK GDPR:
- Performance of a contract, to take payment and deliver the guides you have bought.
- Legitimate interests, to send you essential service messages about your order (such as reissuing a download link) and to keep proper business records. We do not send marketing email unless you have asked us to.
How long we keep data
We keep records of purchases for 6 years, as UK tax law (HMRC) requires for transaction records. Analytics data is aggregated and not tied to you. Where we no longer need personal data, we delete it.
Your rights (UK GDPR)
You have the right to:
- access the personal data we hold about you;
- have inaccurate data corrected;
- have your data erased, where we are not required to keep it (for example, beyond the tax-record period);
- receive your data in a portable format;
- object to, or restrict, certain processing.
To exercise any of these, email support@markethive.co. You also have the right to complain to the UK Information Commissioner’s Office (ICO).
California residents (CCPA)
If you are a California resident, the California Consumer Privacy Act gives you rights to know what personal information we collect, to request its deletion, and to not be discriminated against for exercising those rights. You also have the right to opt out of the “sale” of personal information. But we do not sell personal information to anyone. To make a CCPA request, email support@markethive.co.
International data transfers
Two of our processors are based in the United States: Stripe (payments) and Resend (transactional email). Where personal data is transferred to the US, it is protected by appropriate safeguards, Standard Contractual Clauses and, where applicable, the EU-US and UK-US Data Privacy Framework.
ICO registration
Our registration with the UK Information Commissioner’s Office is to be confirmed and will be added here once issued.
Contact
For any privacy question or request, email support@markethive.co or use our contact form.